All FeaturesProductivity

Command Bar

Quick-access command palette to jump to any conversation, contact, or action. Search and navigate your workspace instantly.

Get Started

Quick-access command palette to jump to any conversation, contact, or action. Search and navigate your workspace instantly.

Jump to any page or action without leaving your keyboard.

One shortcut to rule them all

You don't need to waste a single second trying to navigate through your dashboard. Simply hit Cmd+K or Ctrl+K to see the command bar, type a keyword, and get going.

Open with Cmd+K (Mac) or Ctrl+K (Windows)Type to search for pages and actionsNavigate to Settings, Reports, NotificationsPress Enter to instantly go to the selected pageRecently accessed pages appear firstNavigate anywhereConversationsType to searchContactsType to searchReportsType to searchSettingsType to searchContext-aware actionsWhen viewing a conversation:

  • Open with Cmd+K (Mac) or Ctrl+K (Windows)
  • Type to search for pages and actions
  • Navigate to Settings, Reports, Notifications
  • Press Enter to instantly go to the selected page
  • Recently accessed pages appear first

Actions based on context

The command bar is aware of where you are in the dashboard and recommends actions that will help you be more productive. Execute actions on conversations like resolve, snooze, assign agents, or add labels.

  • Resolve or reopen conversations
  • Snooze conversations for later
  • Assign agents or teams
  • Add or remove labels
  • Search for specific agents or labels

Work faster with the command bar

Build a fast and efficient customer success team with keyboard-first navigation.

Ready to get started?

See how Mersal can transform your customer communication.

Get Started Free