Documentation

Learn How to Use Mersal

Everything you need to get started and make the most of Mersal.

Getting Started

Set up your account and send your first message in minutes.

  • Creating your account
  • Connecting channels
  • Inviting team members
  • Your first conversation

Channels

Learn how to connect and manage different communication channels.

  • WhatsApp Business setup
  • Email integration
  • Social media channels
  • SMS configuration

Automation

Build workflows that save time and improve response rates.

  • Creating automation rules
  • Triggers and conditions
  • Auto-responses
  • Routing conversations

Analytics

Track performance and make data-driven decisions.

  • Dashboard overview
  • Response metrics
  • Team performance
  • Custom reports

Team Management

Organize your team and manage permissions effectively.

  • Roles and permissions
  • Team assignments
  • Working hours
  • Notifications

API Reference

Integrate Mersal into your existing systems.

  • Authentication
  • Endpoints
  • Webhooks
  • Rate limits

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