Automation

Work Smarter, Not Harder

Build intelligent workflows that route conversations, send instant replies, and keep your team focused on what matters most.

Automate the Repetitive

Set up instant replies for common questions. Your customers get answers 24/7.

Automatically assign conversations to the right team or agent based on rules you define.

Set triggers based on keywords, customer data, or conversation events.

Set response time targets and get alerts before deadlines are missed.

Create complex workflows with our drag-and-drop builder. No coding required.

Connect to CRMs, helpdesks, and other tools to automate cross-platform workflows.

Automatically greet new contacts with a personalized welcome message and helpful resources.

Send automatic replies outside business hours with expected response times.

Ask qualifying questions and route high-value leads to sales automatically.

Send CSAT surveys after conversations close and track satisfaction scores.

Set up your first workflow in minutes.