Canned Responses

Create saved message templates for common responses. Access them with shortcodes and personalize with dynamic variables.

Save time on repetitive replies

Create templates once, use them forever.

Create templates in seconds

Your saved canned responses will save you lots of typing time. Save as many canned responses as you need. Give each one a memorable shortcode for quick access.

Create unlimited canned responsesUse variables like contact.name and agent.nameAssign memorable shortcodes to each templateShare templates across your teamEdit and update templates anytimeCreate canned responseShort code/greetingMessage content Hi ! Thanks for reaching out. I'm and I'm happy to help you today. Save canned response Use in conversationsType "/" to see suggestions

• Create unlimited canned responses
• Use variables like contact.name and agent.name
• Assign memorable shortcodes to each template
• Share templates across your team
• Edit and update templates anytime

Type "/" and go

In the text editor, simply type "/" followed by the shortcode for the canned response you need. Provide consistent and timely support without repetitive typing.

• Type / to trigger the canned response picker
• Search by shortcode or content
• Preview message before inserting
• Works in all conversation types
• Consistent tone across all agents

Start replying faster today

Create your first canned response and see how much time you can save on repetitive replies.