Help Center

Build a knowledge base portal for your customers. Create articles, organize by categories, and let customers find answers on their own.

Self-service support that scales

Help customers find answers on their own while reducing your support volume.

Getting StartedWelcome to the team

Setting up your workspace

Manage multiple portals

Provide targeted support to different segments of your customer base. Create unique portals for different brands, products, or services and manage them all from a centralized dashboard.

• Create separate portals for different brands or products
• Custom branding and domain for each portal
• Independent categories and articles per portal
• Manage all portals from one dashboard
• Control access with private or public settings

Create engaging articles

Write beautiful help articles with our rich content editor. Add images, videos, and code snippets to make your documentation clear and helpful.

• Rich content editing with WYSIWYG editor
• Support for YouTube and Vimeo embeds
• Save drafts and publish when ready
• Metadata management for better SEO
• Version history and revisions

Everything you need for great documentation

Powerful features to create, organize, and share your knowledge base.

SSL CertificatesSecure documentation with custom domain SSL support.

LocalesMake your articles accessible in multiple languages.

CategoriesKeep articles organized and easily accessible.

Full API SupportBuild custom apps with our powerful API.

Search AnalyticsSee what customers are searching for.

Coming SoonPrivate PagesRestrict access to specific pages for internal use.

Chat with our support team

Help center in your live chat

Attach your help center to the live chat widget with a single click. Customers can search articles before starting a conversation, reducing support volume.

• Search articles directly in the chat widget
• Show popular articles to reduce support load
• Seamless transition from self-service to live chat
• Customize which portal appears in the widget
• Track article views and search queries

Build your knowledge base today

Reduce support volume and empower customers to find answers on their own with a beautiful help center.