Campaigns

Send proactive outbound messages to engage visitors and customers. Trigger campaigns based on page visits, events, or schedules.

Three ways to reach your customers

Choose the right channel for every message.

Live Chat CampaignsTrigger messages based on visitor behavior—time on page, URL, and more.

WhatsApp CampaignsSend pre-approved template messages to your WhatsApp contacts.

SMS CampaignsReach customers directly on their phone with targeted SMS messages.

Engage visitors at the right moment

Show targeted messages to website visitors based on the page they're viewing and how long they've been there. Perfect for converting high-intent visitors on pricing or product pages.

Trigger messages based on time spent on pageTarget specific URLs like /pricing or /checkoutCustomize message content and timingShow to new visitors or returning customersTrack campaign performanceCampaign triggersShow message whenTime on page

Visitor spends 30 seconds

/pricing, /checkout, /demo

"Hi there! Have questions about our pricing? I'm here to help."

Template: order_confirmation

"Hi 1, your order 2 has been confirmed! Track it here: 3"

Pre-approved by MetaSelect contacts

• Trigger messages based on time spent on page
• Customize message content and timing
• Show to new visitors or returning customers
• Track campaign performance

Send template messages at scale

Use pre-approved WhatsApp templates to send order updates, appointment reminders, and promotional messages to your contacts. Templates ensure compliance with WhatsApp Business policies.

• Use pre-approved WhatsApp templates
• Send order confirmations and updates
• Appointment reminders and notifications
• Filter contacts by labels or segments
• Variable substitution for personalization

Direct reach via SMS

Send targeted SMS messages to your contacts for time-sensitive updates, appointment reminders, or promotional offers. SMS has high open rates and immediate delivery.

High open rates and immediate deliveryAppointment and event remindersPromotional offers and updatesCharacter count optimizationContact filtering and segmentationSMS campaignMessage"Hi , your appointment is tomorrow at . Reply YES to confirm or call us to reschedule."

• High open rates and immediate delivery
• Appointment and event reminders
• Promotional offers and updates
• Character count optimization
• Contact filtering and segmentation

Start engaging customers proactively

Create targeted campaigns across live chat, WhatsApp, and SMS to reach customers at the right time.